FAQ

How fast will my order ship?

Most orders ship within 1-2 business days. You’ll get a tracking number by email as soon as it’s on its way.

Are these official character products?

Yes — everything we sell is officially licensed party ware. No knockoffs, ever.

Can I return or exchange an item?

Absolutely — see our Shipping & Returns page for full details.

Do you offer bundles for a full party theme?

Many of our characters have matching table covers, plates, napkins, banners, and balloons — browse by character in the Shop to build out a full set.

I don’t see my child’s favorite character — can you get it?

Reach out and let us know! We’re always adding new characters based on requests.